The Difference Between Parking Operations and Parking Management
Posted: July, 27, 2020 12:04PM ET • 1 min read
You may have noticed that parking industry professionals often use the terms “parking operations” and “parking management” interchangeably. Depending on the context each is used in, however, they can refer to two different things.
Parking operations usually involves a human element, and can be defined as the process of actively sustaining and managing smooth day-to-day and repetitive activities that are required for the successful operation of a parking facility. Examples of parking services that fall within this category may be: deploying on-site parking attendants, providing remote or in-person customer service, and parking enforcement. Each of these services is required in order to maintain successful daily parking operations.
Parking management, on the other hand, involves a combination of people, hardware, and software. This term will often get used when referring to a complete parking program. For example, an organization may release a tender for a “Parking Management Solution” that includes services such as on-site parking attendants, a gated parking system, and monthly permit parking technology. In this case, the tender is referring to a full-service parking solution that can successfully manage and control all aspects related to the day-to-day operations of the facility.
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ABOUT THE AUTHOR
Melissa Tucci
Client Relations Manager
Melissa’s extensive experience in a variety of roles with Precise ParkLink has given her a unique perspective on how to effectively navigate Precise ParkLink’s corporate structure to advocate on her clients’ behalf. Melissa’s success in her career with Precise ParkLink so far has been marked by thriving in fast-paced environments and going above and beyond to meet project stakeholders’ requirements. In her present role, Melissa leverages her client service skills and account management experience to act as her clients’ day-to-day point of contact. This entails playing a key role in ensuring that all client accounts are reconciled and paid in a timely manner, and supporting client engagements in the areas of staff training and development, project management, implementation, and scheduling.
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