Posted: Sep, 19, 2023 9:15PM ET • 2 min read

Among the various dynamic and intelligent parking solutions available today, smart gated parking systems emerge as a pioneering and practical option for effectively managing parking facilities. They offer a range of enhanced features designed to cater to the needs of parking facility owners and customers alike.

Below are five key features to consider when investing in gated parking technology:

1. 24/7 Remote Customer Service and Live Monitoring

A standout feature of any gated parking system should be its remote customer service and live monitoring capabilities, ensuring security and efficient operations. Facility operators can remotely monitor parking activities in real-time, gaining valuable insights into occupancy levels, payment transactions, and potential issues. This continuous monitoring allows operators to optimize space utilization, respond swiftly to incidents, and enhance overall operational efficiency.

2. Secure Revenue Processing Following Compliance Standards

Security takes top priority when processing parking transactions. Look for a smart gated parking system that is compliant with industry standards, such as level 1 (the highest level) Payment Card Industry Data Security Standard (PCI DSS) compliance. PCI DSS compliance guarantees that payment data is handled with the highest level of security, safeguarding both customer financial information and the parking facility's reputation. This not only builds trust among users but also protects against potential data breaches. Aside from following secure payment processing standards, it is important to offer a variety of payment options to ensure payment ease for your customers, including, credit, debit, and digital options such as mobile wallets and scan-to-pay.

3. Streamlined System Installation and Maintenance

The implementation of a smart parking solution should not be overly complex. Seek a system that offers streamlined installation, minimizing downtime and disruption during setup. Moreover, prioritize user-friendly maintenance features that simplify system upkeep, ensuring it remains operational and up-to-date, thus maximizing user satisfaction.

4. Flexible Software and Hardware Configurations

Adaptability to changing requirements is essential for any parking facility. Smart gated parking system should empower operators to make necessary software and hardware configuration changes with ease. Whether adjusting pricing structures, updating payment methods, or integrating new technologies, a flexible system allows operators to stay responsive to evolving user preferences.

5. Custom Branding Opportunities

Branding is a powerful tool for establishing a unique identity and enhancing brand recognition. Most gated parking systems can be customized, enabling parking facility managers to incorporate branding elements such as logos, color schemes, and welcome messaging. This customization not only aligns the technology with the facility's visual identity but also fosters a sense of familiarity and trust among users.

There is no doubt that parking facility managers often opt for a smart gated parking system for their reliability and flexibility. They introduce a suite of features that cater to both the needs of parking facility owners and the expectations of customers, making it a compelling investment choice. When investing in a smart gated parking system, ensure that the technology is equipped to meet your evolving operational and customer needs.

References

Baykara, S. (2023, January 9). What exactly is PCI DSS level 1 and what do its requirements entail?. PCI DSS GUIDE. https://pcidssguide.com/what-exactly-is-pci-dss-level-1-and-what-do-its-requirements-entail/

BOXX, P. (2023, March 13). Why branded parking equipment is more important to your customers than you know. Parking Control Systems, Parking Equipment & Parking Systems. https://www.parkingboxx.com/why-branded-parking-equipment-is-more-important-to-your-customers-than-you-know

Why parking facilities need live central monitoring and integrated cameras. Parking Industry. (2022b, March 18). https://www.parkingindustry.ca/feature-articles/why-parking-facilities-need-live-central-monitoring-and-integrated-cameras